Teller

Bravera•Cando, ND

17d•Onsite

About The Position

Bravera Bank is hiring a full-time Teller in Cando, North Dakota. This customer-facing role is responsible for processing customer transactions quickly and accurately while maintaining a positive, professional image. The Teller provides quality service, communicates and listens effectively to customers, and handles cash and banking transactions with attention to detail. The role includes processing a range of deposits, payments, advances, transfers, and other banking services; maintaining cash-drawer accuracy; following banking policies, regulations, and internal controls; and helping resolve customer issues. The Teller also supports branch capture, customer information maintenance, safe deposit box procedures, cross-selling bank products and services, and promoting Bravera through community involvement. The employee must maintain confidentiality and professionalism and help prevent and report suspicious activity in accordance with applicable requirements, including the Bank Secrecy Act. Bravera describes itself as an employee- and director-owned company focused on continuous improvement and employee growth. Its stated values include earning trust, learning and mentoring, and collaborating and innovating.

Requirements

High school diploma or equivalent.
Less than one year of banking or customer service experience.
Ability to think independently.
Attention to detail and ability to process transactions accurately.
Ability to communicate effectively and listen to customers.
Maintain confidentiality and professionalism.

Nice To Haves

One to two years of post-secondary education is preferred.

Responsibilities

Assist customers with accurate transaction processing and quality customer service.
Process commercial and personal deposits, loan payments, credit card payments and cash advances, savings bonds, cashier’s checks, check orders, telephone transfer requests, and Tax & Treasury deposits.
Handle, maintain, and monitor the cash drawer accurately.
Cross-sell bank products and services.
Follow current banking policies and regulations relating to deposits and withdrawals.
Monitor and verify internal control processes and procedures relating to the Teller area.
Open safe deposit boxes and follow applicable procedures.
Resolve customer problems.
Perform branch capture duties.
Perform address changes and customer information file (CIF) maintenance.
Promote the organization through participation in civic and community events, activities, committees, and organizations.
Maintain confidentiality and professionalism regarding employee and customer issues and information.
Contribute to the organization’s overall success by leveraging opportunities across Bravera Bank entities.
Follow banking rules and regulations, including Bank Secrecy Act requirements; proactively watch for possible illegal activity or fraud, including money laundering, and report suspicious activity to the BSA Officer.