Part Time Teller | Sheridan

Busey Bank•Peoria, IL

11d

About The Position

The Teller assists customers with financial transactions, provides excellent customer service, and maintains accuracy in banking operations. The role processes deposits, withdrawals, loan payments, and other account-related services in accordance with banking regulations and internal policies. The schedule is Tuesday, Thursday, and Friday from 8:30 a.m. to 5:30 p.m., and Saturday from 8:45 a.m. to 12:00 p.m., for 25–29 hours per week. The Teller also supports customer account inquiries and banking requests, handles and safeguards cash, identifies suspicious activity, promotes relevant bank products and services, and maintains transaction records. The position requires the ability to stand for extended periods, count money accurately, work under frequent time pressures, and lift 50 pounds.

Requirements

Strong sales and customer service skills.
Strong oral and written communication skills.
Knowledge of basic math and accounting functions.
Ability to accurately count money.
Ability to perform duties and make decisions under frequent time pressures.
Ability to stand for extended periods.
Ability to lift 50 pounds.
Knowledge of Microsoft Office.
Eventual procurement of a high school diploma.

Responsibilities

Greet customers and assist them in a friendly, professional manner.
Answer customer inquiries and resolve concerns about accounts and banking services.
Provide information about bank products and services, including promotions, new accounts, loans, and credit cards.
Process deposits, withdrawals, check cashing, and account transfers.
Verify customer identities and ensure transactions are accurate.
Balance cash drawers and maintain transaction records.
Follow applicable banking policies, procedures, and regulations.
Count, handle, and safeguard cash and other negotiable instruments.
Detect counterfeit currency or suspicious transactions and report them to appropriate authorities.
Assist customers with account balances, statements, and transaction histories.
Support customers completing forms for banking requests such as stop payments and account closures.
Process loan payments and assist with basic loan inquiries.
Identify opportunities to promote bank services and products that meet customer needs.
Refer customers to other departments, such as loans, investments, or credit, when appropriate.
Maintain confidentiality of customer information and report suspicious activity or potential fraud.
Maintain accurate transaction records and documentation.
Assist with reconciling daily transactions and balancing the cash drawer.

Benefits

401(k) match
Profit sharing
Employee stock purchase plan
Paid time off
Medical benefits
Dental benefits
Vision benefits
Company-paid life insurance
Long-term disability
Supplemental voluntary life insurance
Short-term disability
Wellness incentives
Employee assistance program
Pre-tax health savings accounts for eligible associates
Flexible spending accounts for eligible associates
The role may be eligible for bonus or incentives based on company and individual performance.