Teller Part Time Rosenberg

Wells Fargo Bank•Rosenberg, TX
•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network in Rosenberg, Texas. In this customer-facing role, the Teller supports everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming, reliable experience. The Teller is a primary point of contact for customers and represents the branch through attentive service, accuracy, and care. The role involves understanding customers’ everyday needs, helping them use efficient banking options—including digital tools and self-service—and connecting them with a banker when they need more detailed product guidance. Tellers identify potential service and product needs, introduce solutions at a high level, and refer customers to appropriate team members. They also complete operational work, follow policies and controls, manage risk, resolve routine concerns, and escalate more complex issues. The position offers foundational retail banking experience and opportunities for development through Wells Fargo’s training, coaching, and team-based culture. The schedule includes Saturdays.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.

Nice To Haves

  • Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in a fast-paced environment.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Cash-handling experience.
  • Ability to quickly build accuracy, confidence, and consistency in customer transactions.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
  • Strong collaboration and relationship-building skills.
  • Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and guide them to appropriate banking options, digital tools, self-service options, or team members.
  • Build customer relationships by listening to understand everyday financial needs and sharing relevant information and services.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately while exercising sound judgment and managing risk in accordance with policies and controls.
  • Communicate clearly, ask questions to clarify customer needs, and explain solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
  • Work a schedule that includes Saturdays.

Benefits

  • Robust benefits
  • Competitive compensation
  • Programs designed to support work-life balance and well-being
  • Training and coaching
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