Part Time Teller

PNC Bank•Atascocita, TX

9d•Onsite

About The Position

As a Part Time Teller within PNC's retail organization, you will be based in Humble, TX. You will deliver a customer experience focused on financial wellbeing and customer loyalty while processing customer interactions, educating customers on financial options, identifying banking opportunities, and referring customers to appropriate branch staff. The role also includes lobby engagement and efficient, accurate completion of teller and branch daily operations and maintenance transactions. PNC is an in-office company. Bilingual Spanish is preferred, and Spanish speaking is listed as a preferred language assessment. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

No prior experience is required.
No degree, diploma, or significant experience or product knowledge is typically required for primary duties at this level.
Demonstrate the appropriate knowledge, skills, and abilities for the role.
Preferred Spanish-speaking ability.

Nice To Haves

Bilingual Spanish.
Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communications, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Responsibilities

Deliver a customer experience aimed at improving customers’ financial wellbeing and creating loyalty while increasing share of wallet.
Process a variety of customer interactions.
Educate customers about alternatives for their financial interactions and options for managing transactions using technology, tools, and resources.
Identify banking opportunities during customer interactions and make appropriate referrals to branch staff.
Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
Apply product and procedural knowledge to solve customer problems.
Adhere to policies and procedures and demonstrate sound judgment within established limits.
Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, depending on eligibility.
Dental and vision options, depending on eligibility.
Employee life insurance.
401(k) with PNC match.
Pension and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select programs that are fully paid.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law.
Vacation accrual based on hours worked, including overtime, for part-time employees; accrued vacation may be used after 90 days of service.