Teller

Westamerica Bank•Livingston, CA

13d

About The Position

Westamerica Bank seeks a Teller to provide quality customer service and promote the Bank’s financial services and products. Under direct supervision, the Teller serves customers, supports sales referrals, follows teller standards and branch security procedures, and assists with daily operational tasks as directed by the CSM. The role is part-time, with 30 weekly hours, and pays $16.90–$17.63 per hour.

Requirements

Good customer relations skills.
Basic math skills.
Ability to accurately count and dispense funds.
Ability to clearly communicate and write, and to hear and talk with co-workers and customers.
Ability to use hands to finger, handle, feel, or manipulate computers, calculators, phones, and other office equipment.
Ability to walk and stand for long periods.
Ability to occasionally reach, sit, stoop, kneel, or crouch, and occasionally lift or move up to 25 pounds.
Close, distance, and color vision; peripheral vision; and ability to adjust focus.

Responsibilities

Deliver the Bank’s five points of service to external customers and adhere to QIS standards.
Communicate effectively with co-workers and contribute to team success.
Promote the Bank’s services, cross-sell appropriate products, contribute to key initiatives, and meet the average referral goal of $110 per FTE per month.
At the CSM’s direction, place outbound sales and service calls to customers and prospects.
Meet accuracy and compliance standards while following Bank policies and procedures, including Control Consciousness policies.
Follow branch security procedures for opening, closing, and branch operations.
Support daily operational tasks as directed by the CSM, which may include Branch Capture, certifications, cash shipments, and balancing the ATM and vault.
Meet attendance guidelines and exercise sound judgment to protect Bank assets while providing customer service.
Respond constructively to feedback and take responsibility for the quality and quantity of work.
Complete regulatory tutorials and correctly answer regulatory questions during audits or branch reviews.
Accurately count and dispense funds, recognize cross-selling opportunities, respond positively to challenging customers, and maintain service standards.