Teller

Nusenda Credit Union•Santa Fe, NM

About The Position

Nusenda Credit Union is seeking a full-time Teller for its St. Michaels Branch. The Teller is the member’s first point of contact and serves as a trusted financial resource for existing and potential members. The role assists with routine financial transactions at an exceptional service level and uses a consultative approach to evaluate, educate, and fulfill members’ financial needs, referring them to specialized departments when necessary. The schedule is 37–40 hours per week, with open availability and flexibility Monday through Saturday.

Requirements

One to three years of similar or related experience.
Equivalent to a high school education.
Advanced knowledge of service delivery operations.
Accuracy with numbers, procedural detail, processing, and balancing negotiable instruments.
Ability to handle multiple responsibilities, meet deadlines, deal with sensitive information, and resolve problems.
Ability to adapt quickly to change and communicate proactively.

Nice To Haves

Previous banking experience.

Responsibilities

Process member financial transactions accurately and in accordance with established policies, procedures, laws, and regulations.
Handle transactions including cash, negotiable instruments, account transfers, and loan or credit card payments.
Assess members’ needs, educate them about available products using a needs-based sales approach, and refer them to specialized departments as needed.
Assist with efficient office operations, including opening and closing procedures.
Operate as a vault teller and perform vault cash duties, including cash ordering.
Assist management with training and development of new and existing tellers.