Teller

Arkansas Federal Credit Union•Bryant, AR

11d

About The Position

As a Teller at Arkansas Federal Credit Union, you serve as an advocate and financial expert dedicated to helping members achieve their financial goals. You use the organization’s methodology to have meaningful conversations, understand members’ financial needs, and connect them with appropriate products and services. The role focuses on building trust and positive relationships, efficiently handling teller transactions, understanding Arkansas Federal’s offerings, and referring members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives.

Requirements

At least 7 months of related customer service experience.
At least a high school diploma or equivalent.
Technological proficiency.
Knowledge of financial industry models and products.
Friendly, conversational, and trustworthy demeanor.
Passion for and sincere concern for others.

Responsibilities

Build positive relationships with members and earn their trust to retain long-term connections.
Efficiently manage teller transactions, including deposits, withdrawals, and payments.
Understand Arkansas Federal products and services to enhance the member experience.
Refer members and nonmembers to Financial Service Representatives and Senior Financial Service Representatives.
Engage members in meaningful conversations to understand their financial needs and help them achieve financial success.

Benefits

Earn up to $20 per hour, with experienced candidates able to earn more.
No weekends.
Learning and development opportunities.
Paid community involvement: up to 48 hours for hourly employees.
Medical, dental, vision, and life insurance.
Long- and short-term disability.
401(k) with employer match and an additional pension plan at no cost to the employee.
Tuition reimbursement.
Four weeks of paid time off and 11 paid holidays in the first year.
Advancement opportunities.
Arkansas Federal Credit Union membership.