Teller - Boynton Beach

Guardians Credit Union•Boynton Beach, FL

About The Position

The Teller receives and pays out money and maintains records of money and negotiable instruments involved in financial transactions. The role includes opening and closing branch operations, handling member transactions, maintaining cash and transaction records, supporting members with inquiries, and promoting credit union products and services. The position has no supervisory responsibilities. The successful candidate must be able to perform the essential duties satisfactorily. The role requires a high school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience. Relevant abilities include reading and interpreting member records and procedures, communicating professionally, performing basic arithmetic, applying common-sense reasoning to routine situations, and using computers and office software. The employee must be willing to learn the credit union’s DataSafe data processing system. The role regularly involves standing, walking, handling objects, reaching, and communicating, and occasionally involves stooping, kneeling, crouching, or crawling. Employees regularly lift or move up to 10 pounds. The work environment typically has a moderate noise level.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret member records, compliance rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence effectively and grammatically accurately.
Ability to speak professionally and effectively with members, groups of members, and employees.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
Ability to apply common-sense understanding to detailed but uninvolved written or oral instructions and handle problems involving a few concrete variables in standardized situations.
Knowledge of computers and software, including Microsoft Office (Word, Excel, Outlook) and internet applications.
Willingness to learn, and become proficient in, DataSafe, the credit union’s data processing system.
Ability to perform the physical demands of the position, including regularly lifting or moving up to 10 pounds.

Responsibilities

Open and close branch operations.
Receive checks and cash for deposit, verify amounts, and examine checks for endorsements.
Cash checks and pay out money after verifying signatures and member balances.
Enter member transactions into the computer and issue computer-generated receipts.
Place appropriate holds on accounts and provide proper notification to members.
Order the daily cash supply and count incoming cash.
Balance currency, coin, and checks in the cash drawer at the end of the shift and compare totals with computer data.
Explain, promote, or sell products and services.
Remove deposits and transactions from the night depository and ATMs.
Ensure transaction tubes are serviced promptly.
Ensure member account information is accurate during each member interaction.
Handle sales of money orders, cashier’s checks, and travel cards.
Notify a supervisor of breaches in security or teller procedures.
Assist with member inquiries and research.
Remain knowledgeable about laws and regulations affecting teller functions.
Attend meetings and training sessions as directed.
Develop an understanding of credit union history and philosophy.
Input and save CTRs.
Accept incoming check orders and handle their ordering.
Rotate in coordination with teller work schedules and other essential duties.