Teller

Frost•Arlington, TX

About The Position

As a Teller at Frost, you are a first point of contact for many customers and set the standard for their banking experience. The role focuses on building trusted customer relationships and delivering empathetic, accurate, and efficient service. Provide customer and teller services that meet consumer banking performance standards while following bank policies and procedures. The required schedule is Monday–Thursday, 11:00 a.m.–3:30 p.m.; Friday, 11:15 a.m.–6:15 p.m.; and rotating Saturdays, 8:45 a.m.–1:15 p.m.

Requirements

  • Availability Monday–Thursday, 11:00 a.m.–3:30 p.m.; Friday, 11:15 a.m.–6:15 p.m.; and rotating Saturdays, 8:45 a.m.–1:15 p.m.

Nice To Haves

  • Excellent written and verbal communication skills.
  • Next-level customer service skills.
  • Proficiency in Microsoft applications.
  • Cash-handling experience.

Responsibilities

  • Provide exceptional customer service and teller services that consistently meet consumer banking performance standards.
  • Perform daily credit and debit transactions in compliance with established bank policies and procedures.
  • Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions.
  • Fill change order requests, wire transfers, and bankcard advances, and exchange negotiable instruments.
  • Manage risk while actively practicing loss prevention.
  • Use critical-thinking skills and pursue accuracy and efficiency.
  • Take action using Integrity, Caring, and Excellence to achieve all-win outcomes.

Benefits

  • Medical, dental, vision, long-term disability, and life insurance.
  • 401(k) matching.
  • Generous holiday and paid time off schedule.
  • Tuition reimbursement.
  • Extensive health and wellness programs, including an Employee Assistance Program.
  • Referral bonus program.
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