Teller

CENTRAL BANCOMPANY, INC. • Holts Summit, MO

6d

About The Position

Central Bank is seeking a Teller to serve as the face and voice of the organization. The role offers a fast-paced, engaging work environment with opportunities for growth and advancement. The Teller is expected to present a professional image and provide outstanding customer service in a relationship-focused business, building customer connections, understanding financial needs, and offering thoughtful solutions that support customers’ financial well-being.

Requirements

• Basic math, PC, and typing skills, and the ability to count U.S. currency.
• Attention to detail and a high degree of accuracy.
• Strong customer relations skills and the ability to communicate and work cooperatively and positively with employees and customers.
• Ability to identify cross-sell opportunities in a customer-centric manner.
• Ability to stand for long periods and lift 20 lbs.

Nice To Haves

• Cash handling and/or customer service experience.

Responsibilities

• Accurately and efficiently process a variety of financial transactions in a friendly and professional manner.
• Balance an assigned cash drawer daily and identify and resolve discrepancies as needed.
• Listen actively to customers and communicate positively and professionally.
• Identify customer needs and recommend customer-focused, solution-oriented bank products and services.
• Refer customers appropriately to other lines of business for traditional and non-traditional products and services.
• Support overall branch performance and success while contributing to individual and team goals.
• De-escalate customer concerns or complaints calmly, empathetically, and with a solution-focused approach, following bank policies and escalation procedures as needed.
• Perform teller duties in compliance with established bank policies, procedures, and regulatory requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed