Teller

Columbia Bank•Bellingham, WA

7d•$19 - $22•Onsite

About The Position

Tellers are often the first point of contact for clients and help deliver Columbia Bank’s Breakthrough Client Service Standards. Under the guidance of the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, and in compliance with bank procedures and regulations. The role also builds and strengthens client relationships through meaningful conversations that uncover financial needs and identify suitable bank products and services. The position is fully onsite at the posted location: 211 East Holly Street, Bellingham, WA 98225. The pay range is $19.13–$22.00; the selected candidate’s rate depends on factors including job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation. Columbia Bank describes its total rewards package as including base wages and comprehensive benefits. Benefit eligibility begins the first day of the month following hire for associates regularly scheduled to work at least 30 hours per week.

Requirements

High school diploma or GED.
Ability to learn and comply with all bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
Perform and support daily tasks that maintain branch integrity, including using double custody when balancing the ATM, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Mitigate risk by safeguarding cash in the drawer and promptly accounting for or transferring funds.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in alignment with the bank’s service standards.
Keep knowledge of Columbia Bank products and services current, including changes to offerings.
Discuss and uncover customers’ financial needs and offer appropriate products and services.
Support branch referral goals by identifying basic banking product needs and referring clients to the appropriate business partner.

Benefits

Competitive incentive plan and possible performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth opportunities.
Medical, dental, and vision plans.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.