Glenside Branch Part-Time Teller - 30 Hours

Virginia Credit Union•Richmond, VA

About The Position

The Teller provides superior member service by accurately and efficiently performing teller transactions in accordance with VACU policies and procedures. The role builds and maintains member relationships by recommending VACU products and services. The position follows VACU policies and procedures, including those related to security, information security, and risk management. It also completes required ongoing training, including BSA, OFAC, and Information Security training, and reports policy violations as required. Other duties may be assigned by the supervisor. The schedule is 30 hours per week: every Saturday from 8:30 a.m. to 1:00 p.m. and Monday through Friday from 11:00 a.m. to 6:30 p.m., with one weekday off. The salary range is $18.67–$20.62.

Requirements

  • High school diploma or equivalent.
  • Cash-handling or business experience; preferably experience at a financial institution.
  • Math aptitude.
  • Professional appearance, manner, and communication skills.

Nice To Haves

  • Good understanding of products and services offered by financial institutions.
  • Satisfactory computer skills.

Responsibilities

  • Perform teller transactions accurately and efficiently, including deposits, check cashing, loan payments, miscellaneous sales, and cash advances.
  • Recommend VACU products and services and make appropriate referrals to meet member needs.
  • Apply knowledge of VACU policies and procedures related to the teller area, including security and information security.
  • Handle transactions proficiently, use good judgment, and seek approval for transactions exceeding the role’s authority.
  • Verify and balance the assigned cash drawer daily, assist in reconciling errors or discrepancies, and maintain required cash levels and limits.
  • Demonstrate basic knowledge of safe deposit box access procedures.
  • Provide quality service in accordance with member service expectations.
  • Meet teller performance expectations for service quality, operations, and sales.
  • Comply with enterprise-level policies and procedures, including Risk Management policies.
  • Complete required ongoing enterprise-level training, including BSA, OFAC, and Information Security training.
  • Report Risk Management Policy violations in accordance with policy.
  • Perform other duties as required and assigned by the supervisor.
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