Teller

Glacier Bancorp, Inc.•Mount Pleasant, TX

11d•Onsite

About The Position

Guaranty Bank & Trust is seeking a full-time Teller in Mt. Pleasant, Texas. The role supports customers’ financial well-being by providing efficient, exceptional service in person and over the phone, processing banking transactions, protecting customer information, and connecting customers with specialists for more complex financial needs. Tellers also assist customers with transactions through self-service technologies and complete required regulatory training. The position is based at 100 W Arkansas St, Mount Pleasant, Texas 75455. Employees must live within 30 minutes of the bank location. The role requires a high school diploma or equivalent and at least one year of customer service and cash-handling experience. Prior Teller experience is preferred. The job involves regular use of routine office equipment and computer work, often averaging 6–8 hours per day when necessary. Physical activities include sitting, repetitive hand motions, talking or hearing, and occasionally standing, walking, lifting, or reaching. The employee must be able to work extended hours or travel off site when requested by management, attend reliably and punctually, and climb or descend stairs in an emergency. Reasonable accommodations may be made for employees with disabilities.

Requirements

High school diploma or equivalent.
At least one year of customer service and cash-handling experience.
Passion, commitment, and drive to improve customers’ financial lives.
Excellent communication skills and the ability to build customer relationships based on trust.
Strong critical-thinking and problem-solving skills.
Initiative, commitment to continuous learning, and ability to adapt to change.
Ability to collaborate with others to achieve shared goals.
Proficiency in Microsoft Office.
Must live within 30 minutes of the bank's location at 100 W Arkansas St, Mount Pleasant, Texas 75455.
Ability to perform the listed physical and visual demands, with reasonable accommodations where applicable.
Ability to work extended hours or travel off site when required or requested by management; maintain regular, reliable, and timely attendance.
Must be legally authorized to work in the United States; the employer does not sponsor work visas.

Nice To Haves

At least one year of Teller experience.

Responsibilities

Process deposits and loan payments, cash checks, and issue money orders and cashier’s checks.
Provide efficient and exceptional customer service in person and over the phone.
Follow privacy policies and procedures to protect customer confidentiality and information.
Comply with applicable federal, state, and local regulations governing financial institutions, as well as company policies and procedures.
Complete and pass assigned regulatory compliance training.
Connect customers with appropriate department specialists for specialized financial needs.
Engage customers in person and by phone to provide assistance and conduct transactions through self-service technologies.
Perform additional duties and tasks assigned by management.