Teller

Columbia Bank•Klamath Falls, OR

3d•$18 - $22•Onsite

About The Position

The Teller is often the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, and in compliance with bank procedures and regulations. The role also maintains and strengthens client relationships through meaningful conversations that uncover financial needs and identify opportunities to offer appropriate bank products and services. The Teller handles cash and routine banking transactions, supports daily branch operations, safeguards funds, and helps mitigate risk. The role also builds product knowledge, resolves client issues proactively, and supports branch referral goals by connecting clients with appropriate business partners.

Requirements

High school diploma or GED.
Ability to learn and comply with bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash drawer balancing.
Complete daily tasks that maintain branch integrity, such as balancing the ATM using double custody, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Safeguard funds in the cash drawer and ensure prompt accounting for or transfer of funds.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in keeping with the bank’s client service standards.
Maintain current knowledge of Columbia Bank products, services, and changes.
Discuss and uncover clients’ financial needs and offer appropriate products and services.
Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.

Benefits

Competitive incentive plan.
Professional development and tailored premier banker programs.
Career growth opportunities.
Medical, dental, and vision plans for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection and legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.