Teller - Brandywine, NY

Trustco Bank • Schenectady, NY

6d • $19 - $22 • Onsite

About The Position

The Teller is the frontline ambassador of Trustco Bank, delivering exceptional customer service with professionalism and integrity. The role combines precision, efficiency, and a commitment to safeguarding clients’ financial privacy. Tellers facilitate banking transactions while upholding operational security and compliance standards. The position is full-time, with hours aligned to branch operations in Brandywine, NY. Saturday work is on a rotating schedule, and employees may need to remain 15–30 minutes after closing. The job description notes that duties and responsibilities may change at any time with or without notice.

Requirements

• High school diploma or equivalent.
• Proven experience in customer service and cash handling.
• Strong verbal communication skills.
• Fluency in English.
• Access to reliable transportation.
• Highly organized, with exceptional multitasking abilities.
• Ability to thrive in a small-team environment.
• Willingness to participate in ongoing training and development.
• Ability to lift 10–20 lbs. and stand for extended periods.

Nice To Haves

• Bilingual ability is a plus.
• Previous banking or financial services experience.

Responsibilities

• Accurately and efficiently process deposits, check cashing, and withdrawals; verify cash and endorsements; and issue receipts.
• Cross-sell and educate clients on the Bank’s financial products and services.
• Process credit card payments, issue money orders and bank checks, and accept loan payments accurately and securely.
• Manage night deposit bags and admit clients to safe deposit boxes while maintaining confidentiality and security.
• Respond to customer questions, provide account balances, and assist with general banking needs.
• Balance transactions at the end of the day, verify cash totals, and reconcile ATMs.
• Maintain detailed reports and logs for compliance and accurate record retention.

Benefits

• Medical, dental, and vision insurance.
• Health savings account with an annual employer contribution.
• 401(k) retirement plan with employer match.
• Paid time off and 11 paid federal holidays.
• Training and professional development programs.
• Tuition reimbursement.
• Reduced fees and rates on certain loan products. The posting also mentions additional benefits without specifying them.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED