Branch Manager - Brandywine District

Wells Fargo•Wilmington, DE

1d•Onsite

About The Position

Wells Fargo is seeking accomplished, people-focused leaders for a Branch Manager career within the National Branch Network. The Branch Manager serves as the branch sales leader, accountable for acquiring, deepening, and retaining customer relationships and driving growth across primary checking, deposits, lending, credit cards, and investments. The role leads, coaches, and develops a team to improve banker productivity and consistently execute customer-focused behaviors. It fosters an engaged and accountable culture that identifies customer financial needs and recommends Wells Fargo solutions, while balancing growth objectives with strong operational risk management. New leaders participate in the Branch Manager Readiness Program, which offers guidance, mentorship, job shadowing, and practical experience in day-to-day branch operations. Successful completion is required before transition into a Branch Manager position, except for employees already serving as Wells Fargo Branch Managers. Branch placement depends on business need and availability. During training, the position is an interim, nonexempt role. The position requires a schedule that includes Saturdays and travel within the assigned geography of up to 50% during the first six months, depending on location, while in training and before or until placement in a branch. SAFE registration is required at employment; Wells Fargo initiates the process after the start date. Loan Originators must meet LO/CFPB requirements and applicable Wells Fargo policies. The position is not eligible for visa sponsorship.

Requirements

At least 5 years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 2 years of leadership experience.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background.
The position is not eligible for visa sponsorship.

Nice To Haves

Ability to hire, coach, and develop sales professionals and direct reports while fostering accountability, collaboration, adaptability, and high performance.
Ability to lead a customer-focused sales culture and drive measurable growth through coaching, accountability, disciplined execution, ownership of performance outcomes and talent decisions, and risk management.
Ability to analyze performance, identify strengths and opportunities, and execute action plans that help the team achieve business objectives.
Independent judgment and critical thinking skills to manage time, prioritize, and delegate in a complex, fast-paced environment.
Success managing and coaching across affluent, high-net-worth, and business customer segments, identifying complex financial needs, and building relationships with customers, internal partners, and community stakeholders.
Ability to lead teams in influencing, educating, and connecting customers to technology and explaining the value of digital banking solutions.
Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention, with the ability to model and reinforce protective behaviors.

Responsibilities

Provide inclusive leadership, establish clear expectations, and manage team performance through targeted coaching to deliver sales, service, and operational excellence.
Lead the branch team in identifying customer financial needs and delivering tailored consumer and business solutions.
Use branch manager routines, observation, feedback, and follow-up to develop employee capability, confidence, and productivity, and hold the team accountable for expected behaviors and outcomes.
Partner with internal sales teams in Wealth & Investment Management, Business Banking, and Home Lending to provide coordinated customer service and strengthen relationships and branch performance.
Educate customers about available digital options and demonstrate how they can make banking easier.
Use reporting and employee observations to identify strengths and opportunities and take action to improve performance, primary bank relationships, and wallet share.
Balance growth, operational soundness, and talent decisions; proactively manage risk, resolve issues, and model behaviors that protect customers, employees, and Wells Fargo.
Work a schedule that includes Saturdays.
Travel within the assigned geography up to 50% of the time during the first six months, depending on location, before or until placement in a specific branch.