Full Time Teller - Edmond West

MidFirst Bank•Edmond, OK

About The Position

Tellers efficiently process a variety of customer transactions while providing a high level of service and identifying bank products and services that may benefit current and potential customers. They are expected to be proactive, friendly, and courteous, and to seek opportunities to impress customers. This full-time position is scheduled for 40 hours per week within the banking center’s operating hours. Employees must be available to work weekend hours. Required paid training includes informal and formal instruction; formal training is one week of training and testing, scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m., within the first three weeks of employment. Employees must pass the Teller Certification test before operating a teller drawer. A $5.00-per-hour shift differential applies to hours worked after 6:00 p.m. Monday through Friday, after 1:00 p.m. Saturday, and at any time Sunday.

Requirements

At least 6 months of cash-handling and/or Point of Sale (POS) transaction experience in a retail sales or food industry environment.
Excellent customer-service skills, including oral and written communication.
Ability to contribute effectively to a positive team environment and work toward achieving goals.
Careful attention to detail and strong organizational skills.
Ability to closely follow bank procedures and regulations.
Strong work ethic and high integrity.
Strong computer and 10-key skills.
Outgoing, assertive, confident, and enthusiastic personality.
Availability to work weekend hours.
Ability to stand or sit for long periods and perform typing and repetitive motions.
Ability to lift and carry cash drawers, coin bags, and boxes weighing up to 25 pounds.

Nice To Haves

Knowledge of banking products and procedures.
A successful sales record in a retail sales or banking environment.
Fluent verbal and written Spanish skills.
Proficiency with Microsoft applications, including Word, Outlook, and Excel.

Responsibilities

Greet customers and facilitate a welcoming, customer-focused environment.
Process customer transactions efficiently and accurately in a fast-paced environment.
Maintain a balanced cash drawer and adhere to internal controls and procedures.
Generate new business and expand relationships with current customers by cross-selling beneficial bank products and services.
Build customer loyalty by developing relationships and providing exceptional service.
Respond to customer inquiries and concerns by researching and identifying positive solutions.
Participate in required informal and formal paid training and pass the Teller Certification test before operating a teller drawer.