Full-Time Teller

FIRST FINANCIAL CREDIT UNION•Albuquerque, NM

About The Position

Performs member transactions involving the payment and receipt of cash and other negotiable instruments. Posts deposits, provides account balances, and performs related activities while maintaining accurate transaction records. Provides courteous, professional service and helps members access routine services and information. The schedule includes working every Saturday.

Requirements

  • High school graduate or equivalent.
  • At least 6 months of cash-handling experience.
  • Must be bondable.
  • Communicate effectively with members, supervisors, and co-workers.
  • Perform minor mathematical calculations and balance large amounts of money and negotiable instruments.
  • Demonstrate accuracy, attention to detail, and a cooperative team spirit.
  • Work in a changing environment and demonstrate knowledge of basic customer service and identifying members’ financial needs.
  • Handle stressful situations and work effectively with busy member traffic and workload.
  • Maintain a professional appearance and a good attitude.

Responsibilities

  • Greet members promptly and professionally, respond to service requests, and perform routine transactions including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing.
  • Maintain accurate records of all transactions.
  • Assist authorized members with access to safe deposit boxes and sell money orders and cashier’s checks.
  • Balance the teller drawer at the end of each shift and comply with policy, control, and security procedures.
  • Identify and suggest additional services where appropriate, provide routine information about services, and direct members to the appropriate departments.
  • Establish positive, supportive relationships with internal and external members and provide courteous, professional service.
  • Meet branch-established transaction volume expectations and maintain a monthly balancing record in accordance with Excessive Balancing Guidelines.
  • Perform other assigned duties, which may include typing, filing, computer input, and answering the telephone.

Benefits

  • Paid time off, including vacation time, sick time, personal absence, and holidays.
  • Health insurance, including medical, dental, and vision coverage.
  • 401(k) with company matching.
  • Wellness reimbursement.
  • Tuition reimbursement.
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