Teller - Hampton, AR

Generations Bank•Hampton, AR

21d•Onsite

About The Position

Generations Bank is hiring a full-time, onsite Teller in Hampton, Arkansas. The Teller builds and deepens relationships with consumer and business customers by delivering professional, attentive banking service and helping meet customers’ banking needs. The role operates in a customer-centric team culture guided by accountability, relationships, communication, and stewardship. The Teller processes financial transactions, manages a cash drawer, and assists with vault operations. The role also supports customer relationships, follows bank policies and federal regulations, maintains knowledge of bank products and processes, and performs general branch administrative tasks.

Requirements

High school diploma or GED.
At least one year of customer service experience.
Ability to perform the essential physical and mental demands of the role.
Valid driver’s license and ability to travel to bank locations if necessary.

Responsibilities

Accurately process a high volume of consumer and business transactions, including deposits, withdrawals, check cashing, loan payments, and issuance of negotiable instruments.
Balance the cash drawer and assist with vault operations, including daily opening and closing, balancing currency and coin, and processing shipments.
Build and deepen customer relationships by providing exceptional service, resolving issues with initiative, and identifying opportunities to suggest relevant bank products and services.
Follow bank policies, procedures, and federal regulations, including the Bank Secrecy Act (BSA), to support branch safety, soundness, and audit readiness.
Maintain current knowledge of bank offerings, fees, and internal processes to provide accurate information and quality service.
Answer phones, direct callers, maintain files, and handle basic clerical tasks such as copying and faxing.