Part-Time Teller - Marshall, AR

Bank of 1889•Marshall, AR

About The Position

The Part-Time Teller provides exceptional customer service in a positive, upbeat manner and handles bank transactions accurately, efficiently, and in accordance with bank policies and applicable laws and regulations. The role works 20–28 hours per week, and Saturday hours may be required. The teller may work alone opening or closing the drive-through and reports to Jamey Redding.

Requirements

  • High school diploma or equivalent.
  • Strong customer service skills, including a professional appearance and attitude.
  • Strong verbal communication skills.
  • Ability to work well with numbers.
  • Good attendance and the ability to follow policies and procedures.
  • Ability to operate a 10-key, teller machine, and cash-counting machine.
  • Ability to lift up to 40 pounds.

Nice To Haves

  • Previous teller or cash-handling experience.

Responsibilities

  • Handle teller transactions promptly and accurately in accordance with bank policies and procedures.
  • Stay informed about bank products and services, identify customer needs, and refer customers to other bank areas for assistance as appropriate.
  • Operate teller equipment with minimal supervision and keep the teller window neat and organized.
  • Balance the teller window daily and report teller differences to appropriate personnel in a timely manner, if applicable.
  • Process proof accurately and efficiently at the branch level as needed.
  • Count, package, and control money in accordance with bank procedures.
  • Perform miscellaneous duties assigned by the branch manager, including possible sales of cashier's checks and money orders.
  • Follow bank security procedures, understand robbery and extortion instructions, remain alert to security risks, and report concerns as required by bank policy.
  • Comply with applicable teller-related regulations, including Expedited Funds Availability (Reg CC), the Bank Secrecy Act, and the Community Reinvestment Act (Reg BB).
  • Provide accurate information about bank services and products and help resolve customer problems professionally, courteously, and promptly.
  • Work alone opening or closing the drive-through and/or work Saturdays as needed.
  • Perform other duties assigned by management, with or without reasonable accommodation.
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