Part-Time Teller - Marshall

Bank of 1889•Marshall, AR

About The Position

The Part-Time Teller provides exceptional, upbeat customer service and handles bank transactions professionally, accurately, and efficiently in accordance with bank policy and applicable laws and regulations. The role helps customers understand bank products and services, identifies potential needs, and refers customers to other areas of the bank when appropriate. The position earns 20–28 hours of work per week, and Saturday hours may be required.

Requirements

High school diploma or equivalent.
Strong customer service skills, including a professional appearance and attitude.
Strong verbal communication skills.
Ability to work well with numbers.
Good work habits, including reliable attendance and the ability to follow policies and procedures.
Ability to operate appropriate machinery, including a 10-key, teller machine, and cash-counting machine.
Ability to lift up to 40 pounds.

Nice To Haves

Previous teller or cash-handling experience preferred.

Responsibilities

Process teller transactions accurately, promptly, and professionally in accordance with bank policies and procedures.
Stay informed about bank products and services, identify customer needs, and make referrals to other areas of the bank as appropriate.
Operate teller equipment with minimal supervision.
Keep the teller window neat and organized.
Balance the teller window daily and promptly report differences to appropriate personnel when applicable.
Process proof accurately and efficiently at the branch level as needed.
Count, package, and control money in accordance with bank procedures.
Perform assigned branch duties, which may include selling cashier’s checks and money orders.
Follow bank security procedures; understand robbery and extortion instructions; remain alert for security risks and report them as required by policy.
Understand regulatory compliance requirements related to the teller position, including Expedited Funds Availability (Reg CC), the Bank Secrecy Act, and the Community Reinvestment Act (Reg BB).
Provide customers and prospective customers with accurate information about bank services and products.
Assist customers with problem resolution professionally, courteously, and promptly.
Work independently when opening or closing the drive-through and/or working Saturdays.
Perform other duties as assigned by management, with or without reasonable accommodation.