Teller

First New York Federal Credit Union•Village of Cobleskill, NY

14d•$18 - $19•Onsite

About The Position

The Teller provides professional, friendly, and accurate service to credit union members and non-members. The role shares information about credit union products and services, identifies opportunities to increase membership, and refers members to lending, investment, account-opening, and e-services teams. The Teller also maintains and secures assigned cash and workstation resources, follows applicable policies and regulations, and reports discrepancies to a supervisor. The position is fully on-site. The stated schedule is Monday 8:00 a.m.–5:00 p.m.; Tuesday and Wednesday 8:45 a.m.–5:00 p.m.; Thursday off; Friday 8:45 a.m.–6:00 p.m.; and Saturday 8:45 a.m.–1:00 p.m.

Requirements

High school graduate.
Accuracy in handling cash and recording daily transactions.
Ability to properly receive members in person or by telephone.
Adherence to the dress code.
Maintain a positive attitude with members and a cooperative attitude with other team members.
Punctuality.

Nice To Haves

Previous Teller or Cashier experience is helpful.

Responsibilities

Provide members and non-members with information about credit union products and services.
Process member transactions professionally and courteously, with an emphasis on accuracy.
Follow Teller policies and procedures and comply with government and credit union regulations, including the Bank Secrecy Act.
Refer consumer and real estate loan opportunities to the Loan Sales Team or Branch Management.
Participate in the Sales Incentive Program.
Refer members and non-members to the First New York Retirement and Investment Services Program.
Refer members and non-members to Member Service team members to open accounts and shares and establish e-services.
Open and close the assigned cash box and PC workstation daily.
Maintain cash within credit union limits and properly secure cash and other negotiable instruments.
Lock the assigned PC whenever it is outside the Teller’s immediate control.
Balance physical cash against the core operating system at the end of the workday and notify a supervisor of discrepancies.
Maintain cash differences within Credit Union guidelines.
Perform other duties as assigned.