Teller

CENTRAL BANCOMPANY, INC. • Springfield, MO

11d

About The Position

The Teller provides a variety of teller account services, including handling deposits, withdrawals, and payments, greeting customers, and maintaining accounts. Working in a fast-paced environment, the Teller represents the company and builds customer relationships by understanding customers’ financial needs and providing appropriate solutions. The role offers opportunities for advancement.

Requirements

• High school diploma or GED certificate.
• Basic math skills.
• Intermediate PC and typing skills.
• Ability to count U.S. currency.
• Attention to detail and a high degree of accuracy.
• Strong customer relations skills and the ability to communicate and work cooperatively and positively with employees and customers.
• Enjoy customer interactions, including actively identifying customer-centered referral opportunities.
• Ability to stand for long periods of time and lift 20 pounds.

Nice To Haves

• Cash handling and/or customer service experience preferred.

Responsibilities

• Process financial transactions accurately and promptly in a friendly, professional manner through the lobby, drive-thru, night-drop, mail, or ATM.
• Balance daily work and the assigned cash drawer, and research discrepancies when applicable.
• Listen to customers and communicate in a friendly, positive manner, including in difficult situations; provide quality service in accordance with Legendary Service Standards.
• Recognize and interpret customer needs, recommend customer-centered bank products and services, and refer customers to other lines of business for traditional and non-traditional offerings.
• Participate in the branch sales program and work toward goal achievement.
• Perform teller functions in accordance with established bank policies, procedures, and regulations.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED