Teller (Full Time) - Beaumont

PROSPERITY BANK•Beaumont, TX

About The Position

The Teller performs banking transactions and related customer-service functions, including processing deposits, withdrawals, loan payments, account transfers, and negotiable instruments. The role promotes the bank’s products and services while providing courteous, professional service and maintaining customer privacy. The Teller operates an online teller terminal, balances and verifies cash, resolves discrepancies, follows teller procedures and compliance requirements, and supports effective working relationships with clients, coworkers, and management. The position also includes assigned clerical, night-drop, training, and other related duties. The role is based in Beaumont and is scheduled for 40 hours per week. Regular hours are Monday through Friday, 7:45 a.m. to 6:15 p.m., and Saturday, 8:45 a.m. to 12:15 p.m. Meetings and training may also take place on weekdays, evenings, and/or Saturdays.

Requirements

  • High school graduate or equivalent.
  • Good communication skills.
  • Professional appearance, dress, and attitude.
  • Good math and typing skills.
  • Ability to operate related computer applications and business equipment, including an adding machine, typewriter, copy machine, coin and money counting machines, and telephone.
  • Ability to perform basic math, use decimals to compute ratios and percentages, and draw and interpret graphs.
  • Ability to follow detailed instructions, handle problems involving a few variables, and communicate and write clearly.
  • Physical ability to perform sedentary work, sitting most of the time, and occasionally exert up to 10–25 pounds of force.
  • Ability to meet the stated talking, hearing, finger-dexterity, repetitive-motion, and visual requirements.

Nice To Haves

  • Understanding of bank operations preferred.
  • At least one year of related experience or cash handling preferred.
  • Previous Teller experience preferred.
  • Proficiency or required training in Mentor Program, required training and webinars in the 90-day plan, DNA Standard/UX, CTR/MIL understanding, IVIEW, Product Knowledge, ATM Balancing, WITS/Wires (minimum domestic), Risk Management Skill, and Dual Control.

Responsibilities

  • Represent the bank courteously and professionally.
  • Receive and process deposits and loan payments.
  • Cash checks and other negotiable instruments, examining documents for endorsements and negotiability.
  • Process transfers between accounts and credit card cash advances.
  • Sell traveler’s checks, official checks, and money orders.
  • Verify and balance cash daily, promptly detecting and resolving discrepancies.
  • Offer and cross-sell bank products and services to meet customer needs and strengthen client relationships.
  • Follow teller procedures and comply with requirements; maintain a record of no more than one proof error within a 30-day period.
  • Promptly resolve client requests and inquiries and maintain the privacy of customer information.
  • Operate the online teller terminal and help maintain the bank’s quality reputation.
  • Assist area personnel and provide training or orientation as needed.
  • Keep the supervisor informed of area activities, problems, or concerns.
  • Complete required reports and records accurately and promptly.
  • Attend meetings and training classes, which may be held on weekdays, evenings, and/or Saturdays.
  • Perform night-drop and related clerical duties as assigned.
  • Keep work areas clean, secure, and well maintained.
  • Perform other duties as assigned.
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