Teller

Columbia Bank • Ashland, OR

2d • Onsite

About The Position

The Teller is often the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and regulations. The role also maintains and strengthens client relationships through meaningful conversations that identify client needs and appropriate bank products and services.

The Teller handles client transactions and cash, supports daily branch-integrity tasks, and mitigates risk by safeguarding funds and promptly accounting for or transferring them. The position interacts with internal and external clients, provides proactive solutions, stays current on Columbia Bank products and services, and supports branch referral goals by connecting clients with appropriate business partners.

This role works fully onsite at the posted location: 250 Pioneer Street, Ashland, OR 97520. The pay range is $18.00–$22.00; the selected candidate’s rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.

Requirements

• High school diploma or GED.
• Ability to learn and comply with bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

• One year of previous banking or customer service experience.
• Bilingual ability.

Responsibilities

• Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
• Perform daily tasks that maintain branch integrity, such as using double custody when balancing the ATM, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
• Mitigate risk by safeguarding money in the cash drawer and promptly accounting for or transferring funds.
• Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in accordance with the bank’s Breakthrough Client Service Standards.
• Maintain and deepen knowledge of Columbia Bank’s products and services and stay current on changes.
• Discuss and uncover clients’ financial needs and identify and offer appropriate products and services.
• Support branch referral goals by identifying basic banking product needs and referring clients to the appropriate business partner.

Benefits

• Competitive incentive plan and potential performance-based incentive compensation.
• Professional development through tailored premier banker programs.
• Career growth opportunities.
• Eligible associates receive medical, dental, and vision coverage.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance and disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection and legal support.
• Auto and home insurance and pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED