Part Time 20hr. -Teller (Colonial Branch)

Atlantic Union Bank Careers•Roanoke, VA

About The Position

The Teller provides a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. The role involves handling basic customer and cash transactions, balancing cash daily, identifying referral opportunities, and following applicable banking laws and regulations, including Atlantic Union Bankshares’ BSA/AML Policy and Procedures. The Teller develops knowledge of bank products and services, learns and adapts to changing digital channels, and performs other duties as assigned. Shifts may vary depending on business need. The position is part-time, 20 hours. The position is supervised by the assigned leader of the branch.

Requirements

  • High school diploma or equivalent required.
  • Previous customer service experience required.
  • Excellent customer service skills.
  • Excellent oral and written communication skills.
  • Ability to exercise sound business judgment.
  • Proficient computer skills.
  • Ability to handle multiple tasks with attention to detail.
  • Flexible and able to adapt to change.
  • Able to stand for extended periods of time and lift objects up to 30 pounds.

Nice To Haves

  • Previous cash handling experience preferred.

Responsibilities

  • Provide an excellent customer experience.
  • Perform basic customer and cash transactions.
  • Balance cash each day.
  • Identify referral opportunities to contribute to branch goals.
  • Adhere to applicable laws and regulations governing bank operations, including Atlantic Union Bankshares’ BSA/AML Policy and Procedures.
  • Identify risk and escalate concerns through proper channels.
  • Develop and maintain knowledge of bank products and services, including other lines of business.
  • Learn and adapt to changing digital channels.
  • Perform other duties as assigned.

Benefits

  • Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support health and financial well-being, subject to plan terms and eligibility requirements.
  • Certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria.
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