Teller Part Time Vinton Branch

Wells Fargo Bank•Vinton, VA

1d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller for its National Branch Network at the Vinton branch. This front-line, customer-focused role supports customers’ everyday banking needs through accurate in-branch transactions and a welcoming, reliable service experience. The Teller serves as a primary point of contact, learns about customers’ needs, introduces relevant products, services, and digital tools, and connects customers with a banker for detailed product conversations. The role works closely with branch teammates to support smooth daily operations and consistent customer service, and offers foundational retail banking experience with training, coaching, and opportunities for career growth. The position is based at 120 W Virginia Ave., Vinton, VA 24179. The schedule includes Saturdays, and the position is not eligible for Visa sponsorship. The offered base pay range is $20.00–$25.00; pay may vary based on performance, skills, experience, or work location, and employees may be eligible for incentive opportunities.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, attention to detail, and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions quickly.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills.
Organization and adaptability, including the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships by actively listening and connecting customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly, clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations when needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.