Teller Part Time Deep Creek Branch

Wells Fargo Bank•Chesapeake, VA

1d•Onsite

About The Position

Wells Fargo is seeking a part-time Teller to join its National Branch Network at the Deep Creek Branch in Chesapeake, Virginia. In this customer-focused, front-line role, the Teller supports everyday banking needs through accurate transactions and welcoming, reliable in-branch service. The Teller is a primary customer contact and represents the branch through attentive service, careful handling of transactions, and genuine care. The role builds foundational retail banking skills. Tellers learn about customers’ needs, introduce helpful products, services, and digital tools at a high level, and connect customers with a banker for more detailed product conversations. The Teller works with branch teammates to support daily operations and provide a consistent customer experience, with training, coaching, and team-based support from Wells Fargo. The position is based at 1064 George Washington Hwy N., Chesapeake, VA 23323. The schedule includes Saturdays. The position is not eligible for visa sponsorship. Base pay is $20.00–$25.00; employees may also be eligible for incentive opportunities.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and escalate concerns appropriately.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, listen to understand everyday financial needs, and connect customers with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercising sound judgment and managing risk in accordance with policies and controls.
Communicate clearly and use active listening to clarify needs and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.