Teller (Part-Time) - Belle Branch

Mid America Bank•Missouri, MO

2d•Onsite

About The Position

The Teller is a part-time position at the Belle branch, working 10–15 hours per week. The associate must be available and willing to work Saturday mornings, with Saturday work scheduled on a rotation. The role focuses on accurately processing routine customer transactions in a professional, friendly manner and providing information about customer accounts, bank products, and services. The Teller interacts with customers in person, by telephone, and through other electronic communications. The role also involves maintaining and reconciling a personal cash drawer, following bank operations and security procedures, and protecting confidential customer and bank information. The position includes standing for extended periods and regularly handling cash.

Requirements

Strong attention to detail and accuracy.
Commitment to confidentiality.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Basic computer skills and ability to learn new technologies.
Availability and willingness to work Saturday mornings on a rotation.
Ability to stand for extended periods and handle cash regularly.

Nice To Haves

High school diploma or equivalent preferred but not required.
Previous cash-handling or customer service experience preferred.
Prefer to be at least 16 years of age at time of employment.

Responsibilities

Safely and accurately process routine customer transactions, including cashing checks, deposits, withdrawals, and loan payments.
Issue negotiable items such as cashier’s checks.
Provide customers access to their safe deposit box.
Complete customers’ special requests as needed.
Maintain a supply of cash and currency in the personal cash drawer.
Count the personal cash drawer at the end of each shift to ensure it balances.
Reconcile the personal cash drawer if it does not balance.
Interact with customers in person, by telephone, or through other electronic communications in a friendly, helpful, and patient manner.
Answer customers’ basic account inquiries.
Identify customer needs through active listening and provide tailored solutions to enhance satisfaction and build loyalty.
Comply with bank operations and security procedures.
Maintain confidentiality of customer and bank operations information.
Perform other duties as assigned by the manager.