Teller

PNC•Youngstown, OH

6d•$30,000 - $50,000•Onsite

About The Position

As a Teller in PNC's Retail Branch Banking organization, based at the Westview Branch office in Youngstown, Ohio, you will help deliver a customer experience that supports customers’ financial wellbeing and loyalty. You will process customer interactions, explain available options for financial transactions, identify banking opportunities, and refer customers to appropriate branch staff. The position is in-office. PNC does not provide employment-visa sponsorship or participate in STEM OPT for this role.

Requirements

Demonstrate appropriate knowledge, skills, and abilities for the role.
Prior experience is not required.
No degree is required; comparable combinations of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
No required certifications or licenses.

Nice To Haves

Accountability
Banking
Client loyalty
Customer experience (CX)
Customer service
Identifying opportunities
Leveraging technology
Proactive sales

Responsibilities

Deliver customer experiences that support financial wellbeing and customer loyalty while increasing share of wallet.
Process a variety of customer interactions and educate customers about alternatives for their financial interactions.
Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
Perform lobby engagement activities and position PNC products to meet customer needs.
Educate customers about options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Follow policies and procedures, exercising sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions accurately and efficiently.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, for eligible full-time employees
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays per year
9 occasional absence days per year, unless otherwise required by law
15 to 25 vacation days per year depending on career level and years of service
Incentive-eligible compensation based on company, business, and/or individual performance