Teller

PNC Bank • Avon, CO

8d • Onsite

About The Position

As a Teller within PNC's Branch Banking organization, you will be based in Avon, Colorado. This in-office role focuses on delivering a distinctive customer experience that supports customers’ financial well-being and loyalty while increasing their use of PNC services. You will handle a variety of customer interactions, help customers understand transaction options, identify banking needs, and make appropriate referrals. Spanish speaking ability is preferred.

The role also includes lobby engagement and accurate, efficient completion of teller and branch operations and maintenance transactions. Employees are expected to focus on customer needs, manage risks in accordance with PNC’s Enterprise Risk Management Framework, and follow policies and procedures while using sound judgment within established limits. Prior experience is not required. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

• Prior experience is not required.
• Demonstrate appropriate knowledge, skills, and abilities for the role, including accuracy and attention to detail, addressing customer needs, effective communication, fraud detection and prevention, managing multiple priorities, problem solving, and understanding customer needs.
• No degree, certification, or license is required.
• Spanish speaking ability is preferred.

Nice To Haves

• Spanish speaking ability.
• Skills in accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

• Deliver a customer experience that supports customers’ financial well-being and loyalty while increasing share of wallet.
• Process a variety of customer interactions.
• Educate customers about alternatives for financial interactions and options for managing transactions using technology, tools, and resources.
• Identify banking opportunities through customer conversations and make appropriate referrals to branch staff.
• Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Apply product and procedural knowledge to resolve customer problems.
• Follow policies and procedures and demonstrate sound judgment within established limits.
• Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
• Assess and manage risks associated with business objectives and activities in accordance with PNC’s Enterprise Risk Management Framework.

Benefits

• Medical and prescription drug coverage, with a Health Savings Account feature, subject to eligibility.
• Dental and vision options.
• Employee and spouse/child life insurance.
• Short- and long-term disability protection.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Dependent care reimbursement account.
• Back-up child and elder care.
• Adoption, surrogacy, and doula reimbursement.
• Educational assistance, including select fully paid programs.
• Wellness program with financial incentives.
• Maternity and/or parental leave, depending on eligibility.
• Up to 11 paid holidays each year, depending on eligibility.
• Nine occasional absence days each year, unless otherwise required by law, depending on eligibility.
• Between 15 and 25 vacation days each year, depending on career level and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed