Teller

Braemar Hotels & Resorts • Manasquan, NJ

9d • $20 - $24 • Onsite

About The Position

OceanFirst Bank is hiring a Teller for its Wall, New Jersey branch. Retail staff participate in a two-week personalized and interactive training experience upon hire. The Teller accurately processes bank transactions while providing personalized, quality service, refers current and prospective customers to Personal Bankers for specialized services, and contributes to branch growth, profitability, and customer retention by meeting sales and service goals.

Requirements

• High school diploma or equivalent.
• At least one year of prior cash-handling experience.
• Excellent service, interpersonal, and communication skills, with the ability to address customer needs promptly and courteously.
• Ability to cross-sell bank products.
• Detail-oriented and highly accurate, with the ability to multitask.
• Basic personal computer skills and ability to learn the banking system.
• Strong basic math ability.
• Ability to work flexible schedules according to branch needs.

Nice To Haves

• Previous teller-related experience.

Responsibilities

• Greet customers warmly and professionally and accurately process requested transactions to meet teller difference and controllable loss performance standards.
• Identify customer needs, refer customers to Personal Banker staff, and routinely cross-sell bank products and services to meet and exceed referral goals.
• Balance and prove daily work, post as required, and secure receipts and records, including work involving cash drawers, night deposits, the vault, ATMs, and coin machines.
• Process deposits and withdrawals.
• Cash checks in accordance with bank policy.
• Process loan payments and other receivables.
• Issue money orders and bank checks.
• Process payments to various club accounts.
• Identify and refer potential NEST clients to the appropriate source.
• Participate in outbound calling and help customers migrate to the bank’s digital channels.
• Process incoming mail transactions.
• Answer customer inquiries in person or by telephone about account information, or refer customers to the appropriate branch or bank area.
• Perform account maintenance for active, inactive, and closed savings accounts and/or club accounts.
• Maintain signature cards, identification cards, comparable office records, and selected account ledgers as applicable.
• Remain current on and apply bank policies and procedures, including BSA requirements, and attend additional training as directed.
• Participate in the Branch Incentive Program.

Benefits

• Professional growth opportunities.
• Employee perks and discount programs.
• Tuition assistance program.
• Incentive compensation program.
• Company holidays and paid time off.
• Use of on-site fitness facilities at the Red Bank and Toms River headquarters offices.
• Two-week personalized and interactive training experience for retail staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED