Teller - Ken Caryl and Simms

PNC•Ken Caryl, CO

2d•$33,000 - $55,000•Onsite

About The Position

As a Teller in PNC’s retail organization, based in Littleton, Colorado, you will deliver customer experiences intended to support financial wellbeing and loyalty. You will process a variety of customer interactions, explain alternatives for financial transactions, identify banking opportunities, and make appropriate referrals to branch staff. The role also includes engaging with customers in the lobby, presenting relevant PNC products, and helping customers manage transactions using available technology, tools, and resources. You will apply product and procedural knowledge to resolve customer problems and follow policies and procedures, using sound judgment within established limits. You will also ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately. This is an in-office position. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Prior experience is not required.
No degree is required; a comparable combination of education, job-specific certifications, and experience (including military service) may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role.
No required certifications or licenses.

Nice To Haves

Accountability
Banking
Client loyalty
Customer experience
Customer service
Identifying opportunities
Leveraging technology
Proactive sales
Accuracy and attention to detail
Addressing customer needs
Banking products
Digital awareness
Effective communications
Fraud detection and prevention
Managing multiple priorities
Matrix management
Problem solving
Understanding customer needs

Responsibilities

Deliver customer experiences focused on financial wellbeing and loyalty while supporting increased share of wallet.
Process a variety of customer interactions and educate customers about alternatives for financial interactions.
Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
Perform lobby engagement activities and position PNC products to meet customer needs.
Educate customers on options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Follow policies and procedures and demonstrate sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature, depending on eligibility
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Wellness program with financial incentives
Maternity and/or parental leave, depending on eligibility
Up to 11 paid holidays each year, depending on eligibility
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year depending on career level and years of service