Teller

Columbia Bank • Depoe Bay, OR

17d • Onsite

About The Position

The Teller is often the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, confidentially, and in compliance with bank procedures and banking regulations. The role also builds and maintains client relationships through meaningful conversations that identify financial needs and opportunities to provide appropriate bank products and services.

The Teller performs cash-handling and other teller transactions, supports daily branch operations, and helps mitigate risk by safeguarding funds and promptly accounting for or transferring them. The role also maintains knowledge of Columbia Bank’s products, services, and changes, and supports branch referral goals by identifying basic banking needs and referring clients to appropriate business partners. The position is fully onsite at 541 NW Highway 101, Depoe Bay, OR 97341. The stated pay range is $18.00–$21.00; the selected candidate’s rate depends on relevant factors. The role may also be eligible for performance-based incentive compensation.

Requirements

• High school diploma or GED.
• Ability to learn and comply with all Bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

• One year of previous banking or customer service experience.
• Bilingual ability.

Responsibilities

• Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, and check cashing.
• Balance the cash drawer and safeguard money; ensure prompt accounting for or transfer of funds.
• Complete daily tasks that maintain branch integrity, including using double custody when balancing the ATM, processing night drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
• Mitigate risk by following bank procedures and applicable banking regulations.
• Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in accordance with the bank’s Breakthrough Client Service Standards.
• Build and maintain client relationships through meaningful conversations that uncover financial needs.
• Maintain current knowledge of Columbia Bank products and services and changes to them.
• Identify client needs and offer appropriate products and services; support branch referral goals by referring clients to the appropriate business partner.

Benefits

• Competitive incentive plan and potential performance-based incentive compensation.
• Professional development through tailored premier banker programs.
• Career growth paths.
• Eligible associates receive medical, dental, and vision coverage.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED