Full-Time Teller
About The Position
The Equitable Bank is seeking a full-time Teller to provide friendly, accurate, and efficient customer service while building customer relationships and engaging in sales. The role involves identifying customers’ financial needs, recommending suitable products and services, and referring customers to solutions that support their financial goals and branch growth. The Teller also conducts outbound customer outreach, learns the bank’s products and services, processes transactions, and follows bank policies and regulatory requirements. The schedule is Monday through Friday, with some Saturday mornings. Occasional travel for training or to provide help at another office may be required.
Requirements
- High school degree or equivalent.
- Strong listening and interpretive skills, with the ability to match customer needs to appropriate financial solutions.
- Confidence initiating conversations and building rapport with customers.
- Goal-driven mindset and ability to work toward monthly referral objectives.
- Experience using customer relationship-building tools or willingness to learn.
- Ability to present product information clearly and persuasively.
- Strong attention to detail and commitment to accuracy.
Nice To Haves
- Demonstrated success in a retail, financial, or service-based sales environment.
- Cash handling experience is highly desirable.
Responsibilities
- Deliver friendly, accurate, and efficient service while building lasting customer relationships.
- Engage with customers to identify financial needs and recommend appropriate products and services.
- Identify referral opportunities that support customers’ financial goals and branch growth objectives.
- Conduct outbound customer outreach to share product updates, promote special offers, and strengthen customer and community relationships.
- Develop and maintain knowledge of bank products and services to explain their features and benefits.
- Process deposits, withdrawals, payments, and other transactions accurately while providing an exceptional customer experience.
- Follow bank policies, procedures, and regulatory requirements.
- Collaborate with and learn from teams across the bank, including customer service, accounting, and loan servicing.
- Travel occasionally for training or to provide help at another office.
Benefits
- Monthly referral bonuses
- 401(k) with 4% dollar-for-dollar employer match
- Paid time off
- Bank-paid life insurance at four times annual salary
- Medical, dental, and vision insurance
- Flexible spending and childcare accounts (FSA)
- Personal banking and loan benefits
- On-the-job training
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
