Teller

PNC•Vero Beach, FL

6d•Onsite

About The Position

At PNC, a Full Time Teller in the Retail Bank Organization delivers a customer experience focused on improving financial wellbeing and building customer loyalty. The role processes a variety of customer interactions, explains available options for financial transactions, identifies banking opportunities, and makes appropriate referrals. The position is based at the Indian River Mall Branch in Vero Beach, Florida. PNC describes this as an in-office role. Spanish is preferred, and Spanish-speaking candidates may be assessed.

Requirements

Demonstrate appropriate knowledge, skills, and abilities for the role.
Prior experience is not required.
No degree is required; comparable education, job-specific certifications, and experience, including military service, may be considered.
No required certifications or licenses.
Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.
Competencies include accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Nice To Haves

Bilingual Spanish; Spanish speaking is preferred.

Responsibilities

Deliver a customer experience aimed at improving customers’ financial wellbeing and creating loyalty.
Process a variety of customer interactions and educate customers about alternatives for their financial interactions.
Identify banking opportunities during customer interactions and make appropriate referrals to branch staff.
Engage with customers in the lobby and position PNC products to meet their needs.
Educate customers on options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to solve customer problems.
Adhere to policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks associated with business objectives and activities in support of PNC’s Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service