Teller

Harborstone Credit Union • Puyallup, WA

16d • $20 - $30

About The Position

Harborstone Credit Union is seeking a Teller to help members build confidence with their money and work toward their financial goals. The Teller serves as a welcoming resource and problem solver, building trusted relationships and providing personalized service and solutions. The role processes member financial transactions, answers questions about accounts and services, and identifies opportunities to connect members with relevant products and benefits. It also supports efficient branch operations while following compliance, security, confidentiality, and ethical standards. The position includes ongoing training and development.

Requirements

• High school diploma or equivalent.
• Proficiency with Microsoft Office and general computer applications.
• Excellent verbal and interpersonal communication skills.
• Ability to thrive in a fast-paced, member-focused environment.
• Strong organizational skills and attention to detail.
• Passion for delivering outstanding service.
• Ability to communicate confidently and professionally with members and team members.
• Integrity, accountability, and professionalism.
• Ability to work collaboratively in a team environment.

Responsibilities

• Welcome members warmly and professionally, create positive first impressions, and build trusting relationships.
• Provide personalized service and solutions that support members’ financial goals.
• Accurately process deposits, withdrawals, transfers, loan payments, and other account transactions, and maintain accurate records.
• Answer member questions about accounts, products, and services.
• Identify opportunities to introduce products and services that may improve members’ financial well-being.
• Proactively contact existing members by phone or email to share benefits and solutions.
• Balance cash drawers and handle cash transactions accurately and accountably.
• Support branch operations and contribute to efficiency and effectiveness.
• Stay informed about products, services, policies, and procedures through ongoing training and development.
• Follow applicable legal, regulatory, compliance, and security requirements and complete required training.
• Protect member confidentiality and uphold ethical standards.
• Collaborate with colleagues to support team and organizational goals.

Benefits

• 401(k) with employer match
• Medical, dental, and vision coverage
• Employer contribution toward dependent medical premium
• Generous paid time off and holidays
• Professional development and career growth opportunities
• Employee appreciation and recognition programs
• Discounted employee financial products
• Mission-driven culture focused on helping members and communities thrive
• Collaborative, supportive culture that values work-life balance and employee well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED