Teller ROSEVILLE MN

Wells Fargo•Roseville, MN

1d•$23 - $29•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network in Roseville, Minnesota. In this customer-focused, front-line role, the Teller supports customers’ everyday banking needs through in-branch interactions, accurately processes transactions, and provides a welcoming and reliable experience. The Teller is a primary point of contact for customers and represents the branch through attentive service, accuracy, and care. The role involves learning about customers’ needs, introducing helpful products, services, and digital tools, and connecting customers with a banker for more detailed product conversations. The Teller works with branch teammates to support daily operations and deliver a consistent, high-quality customer experience. Wells Fargo describes the role as an opportunity to build foundational banking skills and gain exposure to retail banking, with training, coaching, and potential for long-term career growth. The position is based at 2440 Fairview Ave N, Roseville, MN 55113. The schedule will include Saturdays. The base pay range is $23.00–$28.50; employees may also be eligible for incentive opportunities. The position is not eligible for Visa sponsorship.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and direct them to efficient banking options such as digital tools, self-service, or the appropriate team member.
Build relationships and listen to customers to understand everyday financial needs; connect them with relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Clarify customer needs and provide clear, simple solutions or next steps using communication and active listening skills.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues appropriately and make sound risk decisions.