Teller Part Time Peachtree Hill

Wells Fargo Bank•Duluth, GA
•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. The Teller accurately processes transactions, provides a welcoming and reliable experience, learns about customers’ needs, and introduces helpful products, services, and digital tools. The role also connects customers with bankers for more detailed product conversations and works with branch teammates to support smooth daily operations and consistent service. It offers exposure to retail banking and an opportunity to build foundational banking skills, supported by training, coaching, and a team-based culture. The position is part-time and located at 4170 Pleasant Hill Rd, Duluth, Georgia. The schedule includes Saturdays. The role is not eligible for visa sponsorship.

Requirements

  • At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
  • Ability to work a schedule that includes Saturdays.

Nice To Haves

  • Experience in customer-facing roles, with strong attention to detail and ability to accurately process transactions across multiple systems in fast-paced environments.
  • Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
  • Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
  • Cash-handling experience.
  • Ability to build accuracy, confidence, and consistency in customer transactions quickly.
  • Professional, integrity-driven approach focused on building trust through reliable service.
  • Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
  • Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
  • Strong collaboration and relationship-building skills.
  • Organization and adaptability, including the ability to prioritize in a dynamic, customer-focused environment.
  • Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

  • Accurately process routine service transactions, including deposits, withdrawals, payments, and check cashing.
  • Welcome customers, understand their needs, and guide them to efficient banking methods, including digital tools, self-service options, or the appropriate team member.
  • Build relationships and actively listen to understand everyday financial needs.
  • Connect customers to relevant information, services, digital tools, or bankers.
  • Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
  • Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
  • Communicate clearly, clarify customer needs, and provide simple solutions or next steps.
  • Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
  • Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
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