Teller - Milledgeville

Magnolia State Bank•Milledgeville, GA

About The Position

The Teller performs routine branch and customer service duties, including handling checking and savings deposits, loan payments, check cashing, and savings withdrawals. The role promotes the Bank’s products and services through positive customer relationships and referrals, while following Bank policies and applicable state and federal banking regulations. The Teller provides customer assistance, processes transactions and account activity, balances cash, and completes other assigned duties. The position has no supervisory responsibilities.

Requirements

High school diploma or GED, plus one year of related experience and/or training, or an equivalent combination of education and experience.
Work-related experience should include cash handling and/or customer service.
Educational experience should be business- or financial-industry-related, such as in-house training, formal schooling, or financial-industry curriculum.
Basic typing skills to meet the position’s production needs.
Basic math skills, including calculating interest, balancing accounts, performing arithmetic with whole numbers, fractions, and decimals, locating routine mathematical errors, and promptly counting currency, coin, and negotiable instruments.
Effective oral, written, and interpersonal communication skills, including the ability to follow instructions, interpret documents, understand procedures, write reports and correspondence, and communicate clearly with customers and employees.
Ability to handle routine problems involving multiple facets and variables in standardized situations.
Good organizational and time management skills.
Ability to work with general supervision.
Current Georgia driver’s license and a vehicle with appropriate insurance coverage if driving is required to perform assigned duties.

Responsibilities

Receive retail and commercial checking and savings deposits, verify that required documents are in proper form, and issue receipts.
Cash checks, process savings withdrawals and cash advances, and verify authorization, documentation, and transaction limits; make decisions about questionable items presented for cashing.
Use a computer terminal or personal computer to process account activity, determine balances, and resolve problems within authorized limits.
Issue official checks.
Assist with night depository duties, including logging bags, processing deposits, placing change orders, issuing receipts, and returning bags to customers.
Cross-sell Bank products and services and refer customers to appropriate staff.
Control access to safe deposit areas and assist customers with safe deposit duties.
Accept loan and installment payments.
Balance the cash drawer daily and verify cash returned to the vault.
Provide effective customer service and help resolve problems within authorized limits.
Process FICA payments, traveler’s checks, ATM deposits, credit ratings, certifications, change orders, and deposit slip corrections.
May help open and close the vault daily and balance vault currency and coin.
Type routine letters, reports, and forms.
Treat people with respect, keep commitments, act ethically and with integrity, uphold organizational values, and accept responsibility for actions.
Follow policies and procedures, complete administrative tasks correctly and on time, support the Bank’s goals and values, and benefit the Bank through outside activities.
Perform other position-specific duties and functions as assigned.