Teller

Columbia Bank•Monroe, OR

3d•$18 - $20•Onsite

About The Position

As the first point of contact for most clients, the Teller helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller ensures banking transactions are performed accurately, ethically, and in compliance with bank procedures and regulations. The role also maintains and enhances client relationships through meaningful conversations that uncover needs and identify opportunities to offer appropriate products and services. The Teller performs client transactions and cash-handling functions, supports daily branch operations and safeguards funds. The role interacts with internal and external clients, provides proactive solutions, maintains knowledge of bank products and services, and supports branch referral goals. This position is fully onsite at the posted location: 165 North Fifth Street, Monroe, OR 97456. The pay range is $18.00–$20.00. The selected candidate’s pay rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.

Requirements

High school diploma or GED.
Ability to learn and comply with bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
Perform and support daily tasks that maintain branch integrity, such as balancing the ATM using appropriate double custody, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Safeguard money in the cash drawer and promptly account for or transfer funds to mitigate risk.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in alignment with the bank’s Breakthrough Client Service Standards.
Continuously deepen knowledge of Columbia Bank products and services and stay current on changes.
Discuss and uncover clients’ financial needs to identify and offer appropriate products and services.
Support branch referral goals by identifying basic banking needs and referring clients to the appropriate business partner.

Benefits

Competitive incentive plan; the role may be eligible for performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth opportunities and clear paths toward professional goals.
Medical, dental, and vision plans for eligible associates.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.