Teller

Nextier Bank•DuBois, PA

11d

About The Position

Provides basic cash receipt and payment services in accordance with financial institution procedures and assists with support functions necessary to maintain deposit accounts and other services. The role processes customer transactions, balances a cash drawer, supports account services, and helps ensure compliance with applicable bank policies and procedures. The employee is expected to perform the essential functions of the position. Reasonable accommodations for physical or mental disabilities will be considered on a case-by-case basis.

Requirements

High school diploma or equivalent.
Successful completion of the in-house training program.
Knowledge of customer and personal service principles and processes.
Knowledge of English language structure, content, meaning, spelling, composition, and grammar.
Good oral and written interpersonal communication skills.
Maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security, and bank policies and procedures.
Organizational and computer skills; ability to operate standard office equipment such as adding machines.
Ability to stand, sit, talk, and hear, and to lift up to 20 pounds frequently.

Responsibilities

Process customer transactions promptly and efficiently, including receiving deposits, verifying amounts, examining check endorsements, and entering deposits into computer records.
Cash checks and process withdrawals after verifying signatures and customer balances.
Cross-sell financial institution services, including safe deposit boxes, savings accounts, IRAs, and CDs.
Receive mortgage, consumer loan, and other payments; ensure payments match balances due and generate customer receipts.
Place holds on accounts for uncollected funds.
Count, check, and package coins and currency.
Balance the cash drawer at the end of the shift against the computer-generated proof sheet and report discrepancies to the supervisor as necessary.
Ensure the teller station is stocked with forms and supplies.
Report malfunctions of teller terminals and other teller-station equipment.
May check night depository bags and record required information on financial institution forms.
Perform other duties as assigned.
Attend seminars and meetings as appropriate.
Comply with safety policies, practices, and procedures.
Participate in proactive team efforts to achieve departmental and company goals.