Teller - Belleair Bluffs $1,000 Hiring Bonus!

Seacoast Bank Careers•Belleair Bluffs, FL

23d

About The Position

The Teller handles a wide range of customer transactions, from routine to complex, including check cashing, deposits, and withdrawals. The role balances cash drawers, provides information about products and services, and delivers an exceptional customer experience. The Teller identifies and refers sales opportunities to support individual, departmental, and organizational goals while earning customer trust through honesty, integrity, and professionalism. The role builds customer relationships by preparing for interactions, establishing rapport, asking questions to understand financial goals, matching needs to bank products and services, explaining those offerings, and seeking referrals. It responds promptly to customer needs, listens and communicates effectively, and escalates complex financial matters or customer concerns to appropriate colleagues. The Teller develops introductory knowledge of consumer deposit and lending products, outbound calling, internal referral opportunities, networking presentations, and customer-facing technology and self-service options. The position also involves teamwork, keeping current with industry changes and technology, and participating in community, charitable, or civic events. Operational duties include processing checks, cash, and negotiable instrument sales in accordance with bank policies; balancing the cash drawer daily and monitoring work for accuracy; supporting audit and quality-control remediation; and following applicable AML/BSA, audit, operational, dual-control, security, business-continuity, and other regulated banking requirements. The Teller follows the bank’s Code of Conduct and safety and security procedures and may be assigned vault responsibilities. Associates must meet applicable legal, ethical, regulatory, and risk-mitigation requirements, including completing required annual training on time.

Requirements

High school diploma or equivalent.
At least 6 months of cash-handling experience.
Flexible schedule, with availability during operating hours, including weekends and occasional non-bank operating hours.
Excellent written and verbal communication and interpersonal skills.
Ability to work independently and exercise a high degree of initiative.
Proficiency with desktop, laptop, tablet, and smartphone devices and Microsoft Office Suite software.

Nice To Haves

At least 6 months of previous retail sales and/or financial services experience.
Bilingual English/Spanish skills.

Responsibilities

Handle customer transactions, including check cashing, deposits, and withdrawals.
Balance the cash drawer daily and monitor work for accuracy.
Provide product and service information and deliver an exceptional customer experience.
Build customer relationships, understand financial goals, match customer needs to bank products and services, explain those offerings, and ask for referrals.
Identify and refer sales opportunities to support individual, departmental, and organizational goals.
Respond promptly to customer needs and concerns, resolving issues or escalating them as appropriate.
Develop knowledge of consumer deposit and lending products, outbound calling, internal referral opportunities, and customer-facing technology and self-service products or processes.
Collaborate with associates within the branch and across the organization, and participate in community, charitable, or civic events.
Process checks, cash, and sales of negotiable instruments according to bank policies and procedures.
Follow AML/BSA, audit, operational, dual-control, security, business-continuity, and other regulated banking requirements.
Assist in remediating audit, scorecard, and quality-control deficiencies.
Follow management direction, the bank’s Code of Conduct, and all safety and security procedures.
May perform vault responsibilities.
Complete required annual training on time and comply with applicable legal, ethical, regulatory, and risk-mitigation requirements.