Teller

PNC•Hamilton Township, NJ

14d•$33,000 - $55,000•Onsite

About The Position

At PNC, the Teller is part of the retail organization and is based in the Mays Landing Branch in Mays Landing, New Jersey. The role delivers customer experiences intended to improve customers’ financial wellbeing and build loyalty while increasing share of wallet. The Teller processes a variety of customer interactions, explains alternatives for financial transactions, identifies banking opportunities, and makes appropriate referrals. The position is in-office; PNC encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

No prior experience is required.
A university or college degree, high school diploma, GED, or significant prior product knowledge is typically not required for primary duties.
A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
No degree, required certification, required license, or required language assessment is specified.

Nice To Haves

Accountability
Banking knowledge
Client loyalty
Customer experience (CX)
Customer service
Identifying opportunities
Leveraging technology
Proactive sales

Responsibilities

Deliver customer experiences that support financial wellbeing, customer loyalty, and share of wallet.
Process a variety of customer interactions and educate customers about alternatives for financial interactions.
Identify banking opportunities during customer interactions and refer customers to appropriate branch staff.
Conduct lobby engagement activities and position PNC products to meet customers’ needs.
Educate customers about options for managing financial transactions using technology, tools, and resources.
Apply product and procedural knowledge to resolve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks associated with business objectives and activities in accordance with PNC’s Enterprise Risk Management Framework.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension plan.
Stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
9 occasional absence days each year, unless otherwise required by law.
15 to 25 vacation days each year depending on career level and years of service, subject to eligibility.
Incentive-eligible compensation based on company, business, and/or individual performance.