Teller

First Interstate BancSystem • Grant City, MO

11d • Onsite

About The Position

The Teller processes daily transactions in the branch lobby and drive-up locations while providing outstanding client service and developing and maintaining client relationships. The role includes recognizing opportunities to refer clients to additional products and other lines of business. Tellers handle a variety of account and cash transactions, respond to client questions, maintain cash drawer accuracy, follow bank operations and security procedures, protect confidential information, and support the branch team. The role also includes training, participation in volunteer activities, and other assigned duties.

Requirements

• High school diploma or General Education Degree (GED).
• Ability to handle confidential and sensitive information with discretion.
• Strong mathematical aptitude.
• Excellent written and verbal communication skills.
• Strong interpersonal skills.
• Exceptional attention to detail.

Nice To Haves

• Experience in a cash handling role.

Responsibilities

• Process client account transactions, including deposits, loan payments, check cashing, savings withdrawals, night and mail deposits, cashier’s checks, and savings bond redemptions.
• Answer client questions in person and by telephone.
• Process additional transactions as needed, including preparing currency transaction reports.
• Identify cross-sell and referral opportunities by responding to inquiries, sharing information about services and promotions, determining client needs, and directing clients to a banker.
• Use 360View to record activities, incidents, and referrals to business partners and other lines of business.
• Process consumer credit card applications.
• Complete special client requests, including closing accounts, ordering checks, exchanging foreign currency, providing statements or copies, completing referrals, and performing safe-deposit box procedures.
• Reconcile the cash drawer by verifying transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining cash supplies.
• Follow bank operations and security procedures, including dual-control functions, client traffic surveys, auditing other teller currency, and assisting with certification of proof.
• Protect client confidentiality and bank operations, and caution others about potential breaches.
• Attend training sessions to enhance job knowledge.
• Support client service and bank success by welcoming requests and assisting team members.
• Demonstrate basic product knowledge and proficiency with client-facing systems, and complete work accurately with minimal errors.
• Participate in volunteer activities.
• Perform other duties as assigned.

Benefits

• Generous paid time off (PTO).
• Paid federal holidays.
• Child Care Assistance Program for eligible dependents.
• Exercise reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED