Teller

First Interstate BancSystem•Hamburg, IA

10d•Onsite

About The Position

The Teller is responsible for daily teller transactions in both the lobby and drive-up locations of the Hamburg, Iowa branch. The position delivers outstanding client service and develops and maintains client relationships by recognizing opportunities to refer clients to additional products and other lines of business. The role handles routine and special client transactions, maintains and reconciles a cash drawer, follows bank operations and security procedures, protects confidential information, and supports the branch team and client service goals. Work hours vary based on scheduling and business need; travel may be required as needed.

Requirements

High school diploma or General Education Degree (GED).
Ability to handle confidential and sensitive information with discretion.
Strong mathematical aptitude.
Excellent written and verbal communication skills.
Strong interpersonal skills.
Exceptional attention to detail.
Regular and predictable attendance is required.

Nice To Haves

Experience in a cash handling role.

Responsibilities

Process deposits and loan payments, cash checks, process savings withdrawals, record night and mail deposits, sell cashier’s checks, and redeem savings bonds.
Answer clients’ questions in person and over the telephone.
Process additional transactions as needed, including preparing currency transaction reports.
Identify basic cross-sell and referral opportunities by answering inquiries, informing clients of services and product promotions, determining client needs, and directing clients to a banker.
Use 360View to record activities, incidents, and referrals to business partners and other lines of business.
Process consumer credit card applications.
Complete special client requests, including closing accounts, ordering checks, exchanging foreign currency, providing special statements or copies, completing referrals, and performing safe-deposit box procedures.
Reconcile the cash drawer by verifying transactions, counting and packaging currency and coin, submitting excess cash and mutilated currency to the vault custodian, and maintaining appropriate cash supplies.
Comply with bank operations and security procedures, including participating in dual-control functions, maintaining client traffic surveys, auditing other teller currency, and assisting in certification of proof.
Maintain client confidentiality and protect bank operations.
Attend training sessions to enhance job knowledge.
Support client service and bank success by welcoming new or different requests and helping team members achieve results.
Demonstrate basic product knowledge and proficiency with client-facing systems, and complete work accurately with minimal errors.
Participate in volunteer activities.
Perform other duties as assigned.