Teller

Columbia Bank • Lakewood, WA

6d • $18 - $22 • Onsite

About The Position

As the first point of contact for most clients, the Teller helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, and in compliance with bank procedures and banking regulations. The role also maintains and enhances client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services.

The position is fully onsite at the posted location in Lakewood, Washington. The pay range is $18.00–$22.00 per hour. A selected candidate’s pay rate depends on factors including job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation, with details provided during recruitment.

Eligible associates receive a competitive total rewards package, including base wages and comprehensive benefits. Benefit eligibility begins the first day of the month following hire for associates regularly scheduled to work at least 30 hours per week.

Requirements

• High school diploma or GED.
• Ability to learn and comply with all bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

• One year of previous banking or customer service experience.
• Bilingual ability.

Responsibilities

• Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
• Perform and support daily tasks that maintain branch integrity, such as balancing the ATM using appropriate double custody, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
• Mitigate risk by safeguarding money in the cash drawer and promptly accounting for or transferring funds.
• Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in line with the bank’s Breakthrough Client Service Standards.
• Continuously deepen knowledge of Columbia Bank products and services and stay current on changes.
• Discuss and uncover customers’ financial needs to identify and offer appropriate products and services.
• Support branch referral goals by identifying basic banking product needs and referring clients to the appropriate business partner.

Benefits

• Competitive incentive plan.
• Professional development through tailored premier banker programs.
• Career growth opportunities and clear paths toward professional goals.
• Medical, dental, and vision plans.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance.
• Disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED