Teller

Columbia Bank•Olympia, WA

7d•$18 - $22•Onsite

About The Position

As the first point of contact for most clients, the Teller helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, and in compliance with bank procedures and banking regulations. The role also maintains and strengthens client relationships through meaningful conversations that uncover client needs and identify opportunities to provide bank products and services. The Teller handles client transactions and cash accurately and confidentially, supports daily branch tasks, and mitigates risk by safeguarding cash and promptly accounting for or transferring funds. The role builds knowledge of Columbia Bank’s products and services, provides proactive client support and problem resolution, and refers clients to appropriate business partners for basic banking products. The position is fully onsite at the posted location in Olympia, Washington. The stated pay range is $18.00–$22.00; compensation for the selected candidate depends on factors including job-related knowledge, skills, experience, education, and geographic location. The role may also be eligible for performance-based incentive compensation.

Requirements

High school diploma or GED.
Ability to learn and comply with all Bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

One year of previous banking or customer service experience.
Bilingual ability.

Responsibilities

Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer.
Perform and support daily tasks that maintain branch integrity, including balancing the ATM using appropriate double custody, processing night-drop deposits, balancing negotiable instruments and the credit card machine, processing returned mail, and updating lobby rate sheets and brochures.
Mitigate risk by safeguarding money in the cash drawer and promptly accounting for or transferring funds.
Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution in alignment with the bank’s Breakthrough Client Service Standards.
Continuously deepen knowledge of Columbia Bank products and services and stay current on changes.
Discuss and uncover clients’ financial needs to identify and offer appropriate products and services.
Support branch referral goals by identifying basic banking products and referring clients to the appropriate business partner.

Benefits

Competitive incentive plan and potential performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth opportunities.
Eligible associates scheduled to work at least 30 hours weekly receive comprehensive healthcare coverage, including medical, dental, and vision plans.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection and legal support.
Auto and home insurance and pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.