Teller

Columbia Bank • Merrill, OR

13d • $18 - $20 • Onsite

About The Position

The Teller is often the first point of contact for clients and helps deliver Columbia Bank’s Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the Teller performs banking transactions accurately, ethically, and in compliance with bank procedures and regulations. The role also maintains and strengthens client relationships through meaningful conversations that identify needs and suitable bank products and services.

The Teller handles transactions and cash, completes daily branch-integrity tasks, safeguards funds, and provides proactive service and problem resolution. The role requires ongoing knowledge of the bank’s products and services and supports branch referral goals by identifying client needs and connecting clients with appropriate business partners.

Requirements

• High school diploma or GED.
• Ability to learn and comply with all bank policies, procedures, and systems.
• Exceptional attention to detail and accuracy with written numbers, words, and verbal and written instructions.
• Ability and willingness to build relationships with clients and other bank associates.

Nice To Haves

• One year of previous banking or customer service experience.
• Bilingual ability.

Responsibilities

• Perform teller transactions and cash-handling functions accurately and confidentially, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and cash-drawer balancing.
• Perform and support daily branch tasks that maintain branch integrity, such as balancing the ATM using appropriate double custody, processing night-drop deposits and returned mail, balancing negotiable instruments and the credit card machine, and updating lobby rate sheets and brochures.
• Safeguard money in the cash drawer and promptly account for or transfer funds to mitigate risk.
• Interact with internal and external clients, anticipate their needs, and provide proactive solutions and problem resolution consistent with the bank’s Breakthrough Client Service Standards.
• Maintain current knowledge of Columbia Bank’s products and services and changes to them.
• Discuss and uncover clients’ financial needs and identify and offer appropriate products and services.
• Support branch referral goals by identifying and referring basic banking product needs to the appropriate business partner.

Benefits

• Competitive incentive plan and possible performance-based incentive compensation.
• Professional development through tailored premier banker programs.
• Career growth opportunities.
• Medical, dental, and vision plans for eligible associates.
• 401(k) retirement savings plan with employer match for qualifying associate contributions.
• Employee assistance program.
• Life insurance and disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection and legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED