Teller Part Time Ambler

Wells Fargo•Ambler, PA

5d•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions, accurate transaction processing, and a welcoming, reliable service experience. As a primary customer contact, the Teller represents the branch through attentive service, careful work, and genuine care. The Teller builds foundational banking skills by learning about customers’ needs and introducing relevant products, services, and digital tools. The role includes identifying opportunities to support customers and connecting them with bankers for detailed product conversations. Tellers work with branch teammates to keep daily operations running smoothly and provide a consistent, high-quality customer experience. Wells Fargo describes the position as an entry point into retail banking, with training, coaching, and opportunities for longer-term career growth and mobility.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, or education.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and explain solutions clearly.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers about digital banking tools.
Strong collaboration and relationship-building skills.
Organization and adaptability, including the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process customer transactions and provide a positive, reliable branch experience.
Process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, digital tools, self-service options, or the appropriate team member.
Build relationships and listen actively to understand everyday financial needs; connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in accordance with policies and controls.
Clarify customer needs and provide clear, simple solutions or next steps using effective communication and active listening.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions and concerns and escalate more complex issues to support timely resolution.
Follow applicable Wells Fargo risk and compliance programs, policies, and procedures; escalate and remediate issues in a timely and effective manner.
Work a schedule that includes Saturdays.